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  • Community Support Program

THE COMMUNITY SUPPORT PROGRAM (CSP) WITH EASTERN CHRISTIAN WELFARE AUSTRALIA

As an individual, business, or community organisation in Australia, you can partner with Eastern Christian Welfare Australia (ECWA) to help someone in humanitarian need start a new life in our community through the Community Support Program (CSP). The CSP enables you to support applicants by providing financial assistance, job offers, and settlement support.


ECWA is an Approved Proposing Organisation (APO) committed to ensuring that both applicants and Australian supporters are fully informed of the arrangements they are entering into, including all financial costs, roles and responsibilities, and visa processing timeframes.

ECWA's Approved Proposing Organisation (APO) Fee

To ensure fairness and transparency, ECWA has a clear pricing structure consistent with the intentions of the Humanitarian Program. It is critical that all parties understand the full range of potential costs involved in the CSP process. 


ECWA charges a maximum fee of $17,700 per application for its role as an APO (inclusive of GST and the Department of Home Affairs First Visa Applicant Charge). This fee covers the comprehensive services we provide to applicants and supporters as detailed below.


This fee covers the Department of Home Affairs First Visa Application Charge of $570 per application and the Department of Home Affair’s credit card surcharge in paying this fee.


There is also an additional Department of Home Affairs Second Visa Application Charge of $7,270 per application that is required to be paid upon request by the Department of Home Affairs, and prior to the CSP visa being issued. 


Below is a breakdown of the costs that ECWA now charges is noted in the table at the end of this web page under the title "Case assessment and management process, and fee structure".

Other Potential Costs That You May Incur Under the Community Support Program (CSP)

In addition to the APO fee, the Department of Home Affairs First Visa Application Charge of $570 per application and Department of Home Affairs Second Visa Application Charge of $7,270 per application, Australian Supporters and/or applicants must be prepared to cover all other costs associated with the visa application and settlement process. 


These costs are paid directly to the relevant service providers and are not included in ECWA's APO fee. 


The Department of Home Affairs requires that we disclose all costs that may be incurred, including, but not limited to, the following:


Medical Examinations:  Australian visa medical examinations are required to protect the health and safety of the Australian community and to manage healthcare costs and access to services. These examinations help identify and manage potential public health risks, like infectious diseases, and ensure that visa applicants won't place an undue burden on Australia's healthcare system. Specialist Consultations may be required if the initial examination reveals a need for further investigation, specialist consultations and additional testing will incur extra charges. Pathology Tests might include tests for conditions like syphilis or hepatitis, and the cost will vary. The Australian Supporters and applicants will be responsible for fees relating to mandatory health checks, including any specialist consultations or tests required. Fees for medical examinations (including specialist consultation, diagnostic testing and treatment if necessary) to meet the health requirement can vary significantly from country to country. Please call us to be provided with the most updated costs of these costs in the country of usual residence of the applicants. 


Biometrics Collection: Biometric information, specifically facial images and fingerprint scans are collected during the Australian visa application process to enhance national security and combat identity fraud.  This process helps verify the applicant's identity, prevent fraud, and strengthen border security. The Australian Supporters and applicants will be responsible for fees for the collection of fingerprints and a photograph. Biometrics Collection costs can vary significantly from country to country. Please call us to be provided with the most updated costs of these costs in the country of usual residence of the applicants.


Interpreter Fees: The Australian Supporters and applicants will be responsible for fees for costs for an interpreter if required for interviews or other official processes. 


Exit Permits:  Overseas national Exit Permits are required for individuals who are not citizens of a country but need to leave that country, often when their visa or residency permit has expired or is no longer valid. The Australian Supporters and applicants will be responsible for fees or charge for exit permits and any fines for overstaying or illegal stay that must be paid to obtain exit permits to travel to Australia (if required). Exit Permits costs can vary significantly from country to country and also depends on the circumstances of each particular applicant. 


DNA Testing: DNA testing is sometimes required for Australian visa or citizenship applications to verify biological relationships when other forms of evidence, like birth certificates, are insufficient or deemed unreliable. It helps confirm relationships like parent-child or siblings, which are crucial for family-based visas, partner visas, or citizenship by descent applications. The Australian Supporters and applicants will be responsible for fees for DNA testing for Australian visa applications. These costs vary depending on the testing provider, the number of people being tested. DNA testing costs can vary significantly from country to country. Please call us to be provided with the most updated costs of these costs in the country of usual residence of the applicants.


Travel to Australia:  Costs for airfares and other travel expenses to the final settlement destination in Australia are the responsibility of the Australian Supporters and applicants. Please call us to be provided with the typical travel cost from the country of usual residence of the applicants to Australia.


Accommodation: Costs for securing accommodation for up to the first 12 months after arrival are the responsibility of the Australian Supporters and applicants. Please call us to be provided with the typical accommodation cost for the visa applicants in the Australian region which they are resettling. 


Living Expenses: Costs to cover general living expenses for up to the first 12 months from arrival are the responsibility of the Australian Supporters and applicants. Please call us to be provided with the typical living cost for the visa applicants in the Australian region which they are resettling.


Settlement services: Settlement services are provided by the Eastern Christian Welfare Australia and will be provided for up to 12 months from arrival. The costs of these services are included in the APO fees. A further breakdown of the services offered are noted below. 

Social Security Repayment: If a Community Support Program visa holder, who is part of an Assurance of Support arrangement, receives recoverable social security payments within the first 12 months of their arrival, the assurer is responsible for repaying the amount received. If multiple assurers are involved in the Assurance of Support arrangement, they are all equally liable for the debt. The Assurer is generally liable to repay those costs to Services Australia. The amount to be repaid is equivalent to the social security payments received by the visa holder during that period. 


Identity, travel or employment-related documentation: Costs for identity, travel, and employment-related documents are primarily related to obtaining or verifying these documents are the responsibility of the Australian Supporters and applicants. Costs will vary depending on the applicant and their circumstances and their Australian employment. Please call us and we will provide you with an estimate of these costs.


Medical or other escort’s fee and expenses: Occasionally a Departure Health Check physical examination identifies a medical condition requiring treatment prior to travel, or a Departure Health Check examination may result in a recommendation that a client travel with a medical escort to ensure safe passage. Medical escorts accompany entrants with high medical needs to provide any medical assistance that is required during travel to Australia. Departmental officers at Post will advise the APO if a medical escort is required for the clients travel to Australia, and work with the APO to ensure suitable arrangements are in place ahead of travel to Australia. If a escort is required for the visa holder, the associated expenses (e.g., travel, accommodation, and potentially medical care) will need to be covered. Costs will vary depending on the applicant and their circumstances. Please call us and we will provide you with an estimate of these costs if an escort is required.

Timeframe For the Processing of the Community Support Program Visa

There is no standard time for processing a Community Support Program application and cannot be predicted. There is also no standard time for each step of the process. 


It is not possible to predict how long a particular application will take. Processing time depends on factors that vary from applicant to applicant, as well as on processing offices’ workloads and conditions in the country applicants live in.


Only a certain number of visas are granted under the Community Support Program (CSP) every year. 


Processing may take six years or longer. All applicants should expect lengthy processing times.​


An update on the expected timeframe for the processing of the Community Support Program can be found on the Department of Home Affairs website, the link can be found here: https://immi.homeaffairs.gov.au/what-we-do/refugee-and-humanitarian-program/community-support-program/overview 

Services Offered by ECWA

Our goal is to assist refugees in resettling in Australia. We provide comprehensive support to both visa applicants and their Australian supporters throughout the entire CSP process.


ECWA provides the following dedicated services to prospective visa applicants:


  • Application Assistance: We assist with the visa application process as required by the Department of Home Affairs to facilitate their resettlement in Australia. This includes preparation and lodgement of the visa application. There is no      additional fee for this service. 


  • Settlement Support: To ensure the effective integration of refugees, we offer refugees necessary assistance and tools to adjust to their new environment. This includes: 
    • Guidance on Australian laws and norms.
    • Support to gain a good command of spoken and written English.
    • Assistance in tailoring their skills to fit the Australian employment market and access higher education.
    • Assisting them in establishing the following digital footprints:
      • MyGov accounts 
      • Centrelink
      • Medicare
      • ATO
      • Training the entrants on how to use the platform – additionally all this is provided in their preferred language.
      • Translation of documents website
      • State-based systems (e.g. Service NSW, VIC Roads)
    • Provide insight and support relating to managing money and understanding the Australian banking systems 
    • Educate the entrants in:
      • Employment rights and responsibilities
      • WorkSafe Australia
      • The difference between being an employee or Self-employment requirements
      • Refer and assist them to engage professional Services – Accountants, Legal Aid and Legal
    • Provide entrants links to various state-based organisational websites
      • Photo ID 
      • Drivers Licences
    • Link to Educational Pathways.
      • Explain how education works in Australia (cert I to Cert IV are free for all entrants)
      • Overseas education certifications in Australia
      • Obtain reduced education fees – (independent and Catholic schools)
      • Uniforms or other ancillary costs.


  • Wellbeing Services: We provide necessary emotional and psychological assistance to help refugees process trauma and overcome barriers to full integration within Australian society. There is no additional fee for this service.


ECWA is committed to ensuring that all parties, being the applicant, the Australian supporter, the Assurer, and ECWA as the APO, fully understand their respective roles and responsibilities regarding the financial, settlement, and support arrangements throughout the CSP process and its timeframes. Detailed discussions about these responsibilities will occur with all parties on these important refugee resettlement issues.  


There is not additional fee for this service.

Services for Australian Supporters

ECWA provides the following services and guidance to prospective Australian supporters (individuals, families, and businesses):


  • Process Guidance: We guide supporters on their roles and responsibilities throughout the CSP process, from application to settlement.


  • Employment Facilitation: We work with Australian businesses to facilitate job offers for applicants, helping them use their skills to settle in Australia.
    • Trades – Entrants are referred to government bodies and organisations – e.g. TAFE and MEGT (to ensure that the entrants can continue working in their various trade related jobs). 
    • Professionals – Entrants with university education and degrees are supported in obtaining their accreditation primarily in the following professions - Pharmacist, Dentists, Architects 


  • Financial Coordination: We provide clarity on the financial commitments required and manage the collection and payment of relevant fees.
    • Banking and Finance – Educate that employers pay wages into bank accounts, if self-employed that they would need to be training in invoicing, billing this is how money is handled in Australia
    • Good Credit history – How in Australia having a sound credit rate will ensure that they have opportunities to borrow money and become homeowners.


    There are no additional fees for these services. 

ECWA's Settlement Services Framework

Under the Community Support Program (CSP), Eastern Christian Welfare Australia (ECWA) is responsible for arranging and providing comprehensive settlement services to every entrant for up to 12 months. Our commitment, as required by the Australian Government, is to provide a level of settlement support that ensures our clients achieve outcomes that are no less favourable than those provided to other humanitarian entrants under the government-funded Humanitarian Settlement Program (HSP). 


Our services are structured around the HSP's outcomes-based framework, focusing on achieving key foundation and orientation outcomes that are the indicators of a successful first 12 months in Australia. Once a visa is issued, we contact the main applicant, and we commence the settlement process as follows. 


  • Explain the various travel documents – Passport vs Immicard
  • Provide a soft copy of each person’s VEVO
  • Answer any questions relating to settling in Australia and what they should expect post arrival.
  • Greet them at the airport – ECWA representative and/or Parish priest/representative
  • Initial review, at 6 months and exit reviews are conducted face to face.
  • Meet with entrant and sponsor.
    • On arrival meet with entrants within the first week (a minimum of 6 days per case – this may be over a period of one month)
    • Set a monthly meeting with entrants to ensure that they are supported (minimum 12 meetings per case)
    • Visit the entrants in their home or workplace minimum of 4 times throughout the year.
    • Ensure that they have all their document needs addressed withing 4 weeks off arrival and assist them in applying for benefits which are relevant in line with Assurance off Support
    • Ensure that entrants are aware off all their rights and responsibilities relating to employment and that they are being paid in line with Fair work Australia.
    • Communicate at a minimum with entrants regarding 
      • Tax return
      • Income estimates for Centrelink
      • Have an accountant who can assist them or recommend if required
    • Ensuring that entrants are gainfully employed or working towards a pathway to employment 


There are no additional fees for these services. 

Our Approach to Settlement

ECWA’s settlement support model is built on three core components:


Comprehensive Case Management Plan (CMP):


Within one month of an entrant's arrival, ECWA develops a detailed and individualised CMP.  This plan addresses the specific needs of each entrant and is consistent with the HSP outcomes-based framework.


  • ECWA commences the CMP at the initial review and this document is an active document which is updated each month at their monthly meeting, this document is live document up to 12 months and the final step is the exit interview. 


  • Post exits review a summary of the CMP is provided to the organisation which will be managing the entrants for the coming years, and this is based on which organisation is the entrant’s choice – ECWA provides entrants with a comprehensive understanding or what options are available to them and ensure that this organisation has capacity and capability.


  • ECWA organises a meeting with the organisation off choice to ensure that a comprehensive handover has been achieved. 


Outcomes-Based Support: 


We provide tailored settlement support identified in the CMP to ensure every entrant can achieve the required settlement outcomes. ECWA conducts a 3-day course where various organisations are invited to present and educate them in 


  • Housing
  • Health and Wellbeing
  • Managing Money
  • Community Participation and Networking
  • Transport
  • Family Functioning and Social Support
  • Justice
  • Language Services
  • Education and Training
  • Employment


Final Interview and Referral: 


Towards the end of the initial 12-month settlement period, we conduct a final interview to assess if the settlement outcomes have been achieved.  If further support is needed, ECWA ensures necessary referrals are made to appropriate service providers.


  • During this interview we ensure that they are still aware off their rights and responsibilities and communicate what this means to them.


  • We set a new meeting with entrant and the organisation who will manage their settlement needs post 12 months up to 7 years. ECWA reassures the entrants that ECWA will be able to assist them post 12-month.


The following is a detailed outline of the settlement services ECWA provides, categorised under the core topics of the HSP framework.There are no additional fees for these services.

Supporting Community Organisations

From time to time, Eastern Christian Welfare Australia has engaged Supporting Community Organisations to assist it in its obligations as an Approved Proposing Organisation. We will notify the Visa Applicant, any family of the Visa Applicant in Australia, the employer of the Applicant, the Assurer, any other Australian Supporters if an SCO will be working with you. Currently, Eastern Christian Welfare Australia has engaged Ani Aid Pty Limited as a Supporting Community Organisations.

Detailed Settlement Services

1. Housing


An entrant is in secure and suitable accommodation and can navigate the housing market.

 

  • Initial Accommodation: Assisting with securing temporary and long-term rental accommodation. 


  • Tenancy Education: Providing information as well as a letter of recommendation and the entrant in the following areas:
    • The lease - To ensure that they have a sound understanding what a lease agreement is
    • Assist them with the rental application 
    • Explain tenancy rights and responsibilities in their preferred language as well as in English 
    • Explain what the lease is and support them throughout up and including the signing of the lease
    • What does paying bond is and that there are very important guidelines around bond payments, explain to the entrants that they will need to 
      • Keep comprehensive records of all communication
      • To ensure that photos are taken in line with 14-day
      • That a condition report is provided to the landlord or real estate
      • Entrant is made aware that the bond may be at risk if property is not returned in its original state


  • Home Management: Guidance on connecting utilities, property maintenance, rubbish and recycling, and fire safety. 
    • Depending on the circumstance it may be necessary that ECWA will need to assist the entrant in getting their utilities connected, in cases where the property is leased privately.


  • Community Living: Information on getting along with neighbours, including managing noise and pets.
    • ECWA ensures that the entrants are made aware of the entrants’ obligations to ensure that there are no potential branches of lease by explaining.
      • Having pets or getting a pet
      • Smoking inside 
      • Making Noise after hours
      • Always keeping the property clean and tidy
      • Not to do any changes to the property without consent or approval (putting pictures up, pulling down walls etc.


There are no additional fees for these services.

2. Health and Wellbeing


An entrant can use services to maintain their physical and mental health. 


  • Healthcare System Orientation: Explaining the Australian healthcare system, including Medicare, the Pharmaceutical Benefits Scheme (PBS), private health insurance, the role of General Practitioners (GPs), and referrals to specialists.
    • To ensure that if they have children that their immunisations are up to Australian standards
      • If they have a record of the child’s immunisation assist in getting this record translated 
      • If they have no record advise the doctor to and obtain a blood test
    • Ensure that if there is a health undertaking 
      • The required forms are completed
      • Contact BUPA and obtain an appointment to ensure that they meet this obligation.
      • If they don’t have a local GP appointed, via the sponsor ECWA will recommend a GPs in their local area


  • Health Appointments: Assisting with booking and attending mandatory post-arrival health checks, including follow-ups for any medical indicators or Health Undertakings identified during the visa process.
    • Ensure that at each monthly meeting that ECWA obtains an update and assist the entrant in meeting this requirement
    • Explain to the entrants the importance of their children being immunised which subsequently impact their Centrelink benefits.


  • Specialist Support: Providing information and referrals for men's, women's, adolescent, and sexual health services, as well as mental health and counselling services.


  • Healthy Living: Promoting a healthy lifestyle through education on nutrition, exercise, and food safety.


There are no additional fees for these services.


3. Managing Money


An entrant can manage their finances.


  • Financial Literacy: Education on the cost of living, developing a household budget, paying bills, and understanding credit, debt, and consumer rights.
    • This is key to entrants because Australia is moving towards a cashless society and due to the risk of scams ECWA provides information in their preferred language and explains the following:
      • Wages are paid into bank accounts
      • Entrants will daily be required to make money transactions via banking platforms for the following
        • Paying rent
        • Earning wage
        • Paying bills 
        • Using BPay
        • Money Transfers
        • Purchases on Credit or Debit Card
        • Understanding what other methods of payments may be e.g. PayPal, Buy now pay later
        • Understand how savings work and why they should save
        • How paying for services and goods on a timely basis will ensure that they have a good credit record
        • What is the difference between Individual accounts vs joint accounts
      • These are paramount for the entrants in having a sound understanding off financial literacy 


  • Banking:     Assistance with opening a bank account and learning to use banking      services like ATMs, EFTPOS, and online banking.
    • ECWA ensures that the entrants have access to various online government platform - money smart


  • Financial Support: Information on accessing financial counsellors and other support services if needed. 


There are no additional fees for these services.


4. Community Participation and Networking


An entrant develops links with the local community while continuing cultural practices.


  • Community Connection: Introducing entrants to local ethnic, religious, cultural, and sporting organisations to help them build social networks.
    • ECWA has a solid foundation where entrants from the date of arrival are linked to the following
      • Religious based community
      • Cultural organisations
      • Scouts Australia
      • Language schools 
      • Community Centres


  • Cultural Orientation: Providing information about Australian social history, values, and common behaviours, while valuing and supporting the entrant's own culture.
    • Entrants are informed about Multicultural NSW and other Multicultural government entities because Australia has a divers culture and this one of the reasons why entrant come to Australia.


  • Information Access: Guiding entrants on how to access information through libraries, multicultural media (SBS TV and radio), and the internet.
    • Once entrants are granted their visa ECWA ensures that they are in contact with their community groups and this is to ensure that entrant has a sense of belonging.


There are no additional fees for these services.


5. Transport


An entrant can safely use transport. 


  • Public Transport: Training on how to use local public transport, including purchasing tickets and reading timetables. 
    • Download various apps – Google maps, Transport NSW and State specific apps for entrants to use 
    • Assist entrants on learning how to use the public transports


  • Driving:     Providing information on Australian road rules, licensing requirements for cars and bicycles, and vehicle registration and insurance.
    • If entrant has a drivers Licence ensure that 
      • They are aware of specific laws regarding using their overseas licence – NSW is 3 months from date of arrival and 6 months for VIC
      • That they are required to get the document translated if not in English
      • That the entrant will be required to sit some knowledge tests and a driving test.


      There are no additional fees for these services.


6. Family Functioning and Social Support


An entrant can access government services and other support for their family.


  • Parenting and Family Support: Offering guidance on parenting in the Australian context and navigating changing family dynamics during resettlement.
    • Most entrants have family and friends who are in Australia to support them and ECWA ensure that these relationships are maintained and re-enforced.
    • In majority cases the entrants sponsor is immediate family or someone who is dear to them
    • Entrants are supported and housed primary near their family / sponsor to ensure that they are always supported


  • Support Services: Information on and referrals to local family and youth support services, childcare, playgroups, and parenting programs.
    • ECWA does thorough research prior to the entrants arriving to and communicates to community organizations and ensure that entrants have access to support services 
      • Which may include and not limited to 
        • Churches / Parish
        • Mosques 
        • PCYC
        • Multicultural centres
        • Youth groups 


  • Safety:     Educating on family safety, including the rights of women and children and where to seek help for issues like domestic violence.
    • ECWA ensures the entrants have a sound understanding off child safety and how bullying may impact on the young children 
    • ECWA organises group sessions to ensure that young children and youth are always kept safe.
    • ECWA explains that it may be difficult for children at times to transition and provides support links and contact number to assist this transition and on a monthly bases ensures that this is discuss. 


There are no additional fees for these services.


7. Justice


An entrant knows their legal rights and how to get legal help. 


  • Legal System Orientation: Information on Australian law, including the principles of equality, human rights, and religious freedom.
    • ECWA during the 3 day conference that this is an area which gets the majority of attention because Justic and understanding the law is paramount to Australia and entrants living in Australia e.g.
      • Work 
      • Driving
      • How others need to behave 
      • How entrants need to behave
    • ECWA ensures that this is delivered in English as well as their preferred language.


  • Legal Assistance: Guidance on the role of police and how to access legal aid and community legal centres. 
    • ECWA communicates that the entrants have a number of organisations which are available to them if legal assistance is needed which are
      • Legal Aid – Free service
      • ECWA in house legal team


  • Family Law: Specific information on Australian family law.
    • ECWA educates the entrants about their legal rights regarding 
    • The rights of women and children, 
    • Child protection, and more so
    • Laws regarding domestic violence and forced marriage
    • ECWA ensures that this is delivered correctly because the entrants may have been exposed to a number of these laws being broken and this process ensure that ECWA can obtain counselling and psychological support to all. However, having in mind Woman and Children are key focus points during initial review as well as subsequent reviews. 


There are no additional fees for these services.


8. Language Services


An entrant participates in English language learning.


  • AMEP Enrolment: Assisting eligible entrants to register for the Adult Migrant English Program (AMEP) to access free English language classes.
    • ECWA engages with TAFE, Navitas and other organisations (MEGT)
    • ECWA aims to assist the entrant in finding educational support in line with their previous education or line off work, to ensure that they can settle well.


  • Interpreting Services: Information on how to access the free Translating and Interpreting Service (TIS National).
    • ECWA during the initial review and subsequent meeting (first 3 months) trains entrants on how to best source these services and supports them in requesting documents
    • ECWA contacts the interpreting and translation services providers and also       brings attention to the fact that all this information is available to them in the Visa Grant Notice.


  • Translation Services: Guidance on using the Free Translating Service for translating personal documents.


There are no additional fees for these services.


9. Education and Training


An entrant can participate in education and training. 


  • School Enrolment: Ensuring all school-aged children are enrolled in mandatory education.
    • ECWA advises the entrants about their rights and where they may be support that the entrants can get fee reductions 


  • Navigating the School System: Providing orientation on the Australian school system, including levels of schooling, routines, and expectations for parents
    • ECWA ensures that the entrants have 100 points of ID because without relevant ID it may be very difficult to enrol a child at school. 
    • ECWA also engages the preferred school and advises them of our services and provides the name of Case manager assisting the entrants.
    • ECWA assists in completing Papers forms (if less then 100-point ID) or online forms.


  • Further Education: Information on pathways to further education, such as university and TAFE, as well as apprenticeships and traineeships.
    • ECWA has ensured that we have contacts with various authority bodies who can support the entrants with getting their certifications verified
    • ECWA also assists with advising entrants about which organisations they need to engage and what preparation may be needed to become certified in Australia.


  • Skills Recognition: Assisting with the process of having overseas skills and qualifications recognised in Australia. 


There are no additional fees for these services.


10. Employment


An entrant can engage with services to seek and apply for jobs.


  • Employment Pathways: Working with entrants to identify employment goals and the training or study pathways needed to achieve them.
    • During the initial review ECWA ensures that the entrant
      • Within the first 4 weeks of arrival that they will commence in the position which was part of the visa application
    • If this position is no longer available due to visa processing times
      • ECWA has several businesses on their panel who are always willing to employ them within reasonable pay and work hours.
      • ECWA will determine the skill set of the entrant and may recommend further education which would be a pathway to other employment
      • ECWA also ensures that the entrant is working in a safe working environment as well as them being paid in line with various awards, this is done by requesting payslips monthly up until 12 months 
    • If entrants wish to have their own business ECWA advises them to seek support of an accountant and ensures that the work being undertaken is work which does not require job specific licences (trade licence)
    • If a Trade licence is required ECWA will engage an organisation which has the ability to place them into an Apprenticeship or Traineeship (ECWA assists at every step of the way with this process)
    • If the entrant is a professional ECWA supports them in finding work closer to their profession until they obtain certification or accreditation.


  • Job Seeking Support: Assistance with developing a resume, preparing for interviews, and looking for work through various channels. 


  • Workplace Rights: Ensuring entrants understand their rights at work, including minimum wage, payslips, and workplace health and safety.
    • ECWA at the second or third meeting ensures that all adult entrants are introduced to fair work and understands their rights and responsibilities
    • ECWA polices this process because entrants at times misunderstand what the employer may or may not do and ECWA ensures that there is always no grey area for both parties.
    • ECWA also explains in detail the following
      • WorkSafe – injury in the workplace
      • What it means when your employed by an organisation vs self employed
      • What it means to pay taxes
      • What super is and how it is paid
      • Sick leave
      • Annual leave
      • Long service leave
    • Overall ECWA ensures that we are aware off why entrants wish to be self-employed and the potential risks if this is not set up correctly


  • Employer Liaison: ECWA liaises with reputable employers to identify suitable employment opportunities and monitors compliance to prevent exploitation.
    • ECWA is in continues contact with entrants, sponsor and employer to ensure that the entrant is not disadvantaged or been misinformed at each monthly meeting.


    There are no additional fees for these services.


    Eastern Christian Welfare Australia Ltd's dispute resolution policy outlines the process for resolving disagreements related to our services. It aims to provide a clear and efficient way for our key stakeholders to address concerns and reach a resolution. The policy details the steps involved, and emphasizes a commitment to fairness and transparency.  Please click on this link to access the POLICY.

ECWA Case assessment and management process, and fee structure

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